Kenny Pelletier (Customer Service Manager)

Kenny obtained an Associate of Science Degree in Business Administration in 1975 from Massasoit Community College in Brockton, Massachusetts. He also graduated in 1991 from the Columbia School of Broadcasting. In May of 1999, Kenny became the Inside Sales Consultant for Preferred Floor and Fiber Care and in February 2014 he was transitioned into our Customer Service Manager. He has been serving in that position ever since. His client philosophy is, “I always want to make our clients feel like they have a friend on the other end of the line. I want them feel like they are part of the Preferred Floor and Fiber Care family, and that they are valued and appreciated”.

Michael Kemp (Inside Sales Consultant)

Michael has been with Preferred Floor and Fiber Care since 1987 and serves as our Inside Sales Consultant. He used to work at Preferred Floor and Fiber Care headquarters in Sugar Land, but he has moved to Wisconsin with his family and now works remotely up North. Michael holds a Journeyman status with the IICRC for the following: stone masonry and ceramic tile cleaning, carpet cleaning, upholstery and fabric cleaning, rug cleaning, odor control, and Journey textile cleaner. He is married and has two beautiful treasures (his children). He enjoys cycling, reading, and the outdoors. His work ethic, “I approach each client with a servant’s heart to hopefully provide the most outstanding service experience ever!”

Mary Ann McNulty (Inside Sales Consultant)

Mary Ann was born in the Bronx, raised in Miami, and relocated to Granada Hills in 1977. She is happily married and blessed to be the mother to four grown children, and “Mimi” to a couple of gorgeous grandchildren. She is proud to be part of the Preferred Floor and Fiber Care team, serving as an Insides Sales Rep since 2010. She enjoys inspirational writing and has published a memoir, as well as writing weekly blog posts.

Laura Pyeatt (Administrative Assistant)

Laura is the Payroll and Bookkeeping Specialist. She started with Preferred Floor and Fiber Care in April 2014. She moved to Texas in 1976 and graduated in 1983 from Spring Woods Senior High in Granada Hills. In high school, she took Office Education and has been working in the office/clerical environment ever since. She is married with 5 children and 16 grandchildren. She enjoys spending time with family and friends.