About Us
We are a high-end residential and commercial flooring and fabric care company
Our History
Preferred Floor and Fiber Care is a high-end residential and commercial fabric and floor caring company serving the greater Los Angeles area from Simi Valley to Pasadena and Sylmar to Marina Del Rey.
Founded in 1996, Preferred Floor & Fiber Care is owned and operated by Edgar Alvarez. Being born to Colombian immigrants who started and owned a janitorial company, he learned how to work hard, apply ethical beliefs, and set values that are still with him today. Edgar is also an Iraqi Freedom veteran, who has proudly served and is now retired from the US Army. On top of serving for his country and starting a business, he is happily married for over 20 years and is a father of two college graduates.
As the owner, Edgar endeavors to lead his team to exceed customer expectations with thorough cleanings, environmentally friendly cleaning products, and outstanding customer service.
Edgar Alvarez, Founder and Owner of Preferred Floor and Fiber Care
When Edgar Alvarez started the company in 1996, he established a core mission:
“To provide the most outstanding service experience ever.”
5 Reasons to Choose Preferred Floor and Fiber Care
- Reputation – The 818 Valley’s most seasoned flooring professionals, interior designers, and realtors refer our services exclusively.
- Experience – Preferred Floor and Fiber Care is familiar with unusual soiling conditions as well as experienced in all types of textiles and hard surfaces.
- Education – Preferred Floor and Fiber Care is certified by the IICRC, which is the world’s most recognized body of certification in our industry.
- Systems – Preferred Floor and Fiber Care has the most advanced state of the art equipment and cleaning techniques that provide maximum spot removal and maximum soil removal without over wetting your carpet or leaving a sticky residue behind.
- Guarantee – Preferred Floor and Fiber Care has a 100% money back guarantee. If you are not completely thrilled with the service experienced provided, Preferred Floor and Fiber Care will rush back to your location at NO CHARGE and NO OBLIGATION. If you are still not satisfied, we will issue the refund.
First Class Service is our Highest Priority
We are committed to first class customer service and you will be treated with the utmost respect. We hold multiple cleaning technician certifications: The Carpet and Rug Institute Seal of Approval, Woolsafe Approved, Mohawk, Wools of New Zealand, and ARCS.
